Managed customer service
Stop running in circles between multiple channels, tickets and emails, and let our customer service agents take it over. From technical support and shopping cart abandonment recovery to project management and 24/7 customer service, we've got your back.
Trusted by:
What we do
Every day, our agents work their magic to rid the world of bad customer experiences and improve the lifetime value of brands.
Omnichannel customer service
Everything from shipping and refunds to product inquiries and job positions.
Technical support
Assistance with user onboarding and ticket resolution.
Voice support
Rich conversational experiences for your customers from human agents that do care.
Omni-channel.
Multi-lingual. 24/7
Start making the most of every interaction with your customers. Our agents answer calls, resolve tech tickets and handle the email ping-pong while you focus on growth ideas and strategies.
Live chat
Instant support through real-time, human-led conversations.
Social media
Real-time engagement wherever your customers are.
Chatbots
Minimize response time and increase efficiency with AI-powered tools.
Calls
Effective and personalized communication from dedicated agents.
Helpdesk
Managing customer inquiries and support tickets.
Prompt and professional responses and inbox zero for a side benefit.
“Working with LTVplus has been one of the best business decisions I’ve made to date. Initially, our company offered 9-5, M-F support, and our internal team struggled to provide the support that was needed to retain customers. LTVplus made it possible for us to offer 24-7 customer support.“
Matthew Kinneman
CEO and Founder, BullyMax
We handle everything from start to finish
Full-cycle managed customer service that supports your brand at every stage.
We give you access to a global talent pool of highly-skilled and experienced agents.
We ensure your team is equipped with the skills and knowledge to deliver.
We maintain quality and consistence in all interactions with customers.
We track, improve, and optimize critical aspects of the team performance.
We empower agents to hit their targets and reach your KPIs.
We help you gain valuable insights into your customer behavior.
Why LTVplus
Revenue boost
- Dedicated 24/7 support team manages revenue touchpoints.
- Achieve higher customer satisfaction scores.
Growth & scaling
- Highly-skilled agents working seamlessly in the background.
- Pour efforts into expanding core business.
Lowered costs
- Reduce response time and increase quality of support.
- No need to worry about manpower and operations.
We can easily adapt to your technology
There’s no need to hand-hold our agents. They are ready to serve your brand — whether it means using tools you already trust, or new tools that will upgrade your workflow.
Tell us how our managed customer service team can help.
